Saturday, December 1, 2007

Verizon Sucks

Okay, all the things I said earlier about Verizon having good customer service are hugely offset by this. I just looked at my credit card statement and discovered that they charged me $158.88 for the FIOS in the month of November. It should be $49.99 like all the previous months. I have no idea why I was charged an extra $108.89. This has been irritating me all morning and I haven't gotten any answers.

My FIOS information doesn't show up when I log into my account at, probably because they did something screwy when I canceled my landline with them a few months ago. I've been on hold with their customer service number for a good half hour. I guess they don't have anyone to work on the weekends.

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